Category Archives: news
Google Ventures into Social Media
Google, we all use it, we all know it. What is there that Google hasn’t dipped into? Well, as of recent, absolutely nothing! Google has brought us some of the best email and office applications, mobile devices, mobile apps, personal laptop operating systems and now a social network that is sure to run side by [...]
A CLEAR vision for today’s data driven population
In the past 10 years internet data services have become one of the primary means of communication worldwide. This is true for professionals, students or just curious, inquisitive minds a like. The internet, as we all know, is one of the best ways to stay in touch with long lost friends, family members, fellow college [...]
Sprint 4G
Sprint has officially made history by launching 4G in September 2008, then by launching the first dual-mode 3G/4G device in December. The current availability of Sprint 4G in all major markets in 2009 and 2010 delivers on Sprint’s promise to offer a faster Internet experience in cities across the nation than any other wireless service [...]
Value-add today… but maybe not tomorrow?
Value-add today… but maybe not tomorrow? A Solutions Provider (SP) is similar to a value-added reseller (VAR) which is a company that adds features to an existing product and then resells it to end users as an integrated product or complete “turn-key” solution. A Solutions Partner for example, might bundle a software application with supplied [...]
Accessory Customization
It’s a known fact that people love to customize and accessorize their belongings. Homes, cars, offices, and now even their mobile devices. With this in mind, as mobile phones constantly evolve into “do it all” mobile work stations, the accessory options also evolve to meet the individual needs of the user. Sprint offers some the [...]
Navigating Wireless Customer Service
I work with customers on a daily basis that experience difficulties with Customer Service issues. I’ve been in the Wireless industry for ten years and this has always been a beast of a problem to handle. I think the main issue is that someone can speak to 10 different Customer Service Agents and receive 10 [...]
BlackBerry and iPhone Applications
In recent online reading, I’ve read that 40% of BlackBerry users will switch to the iPhone when it becomes available to Sprint and other carriers when readily available. If I had venture a guess, I would suspect that number is over 40%. This is coming from avid BlackBerry user, mind you. Not to undermine RIM [...]
Wireless Technology and the Auto Industry
The world of technology never ceases to amaze me. It’s a never ending battle to make one device “do it all”. There are two things that have my full attention, the world of automobiles and the world of wireless phones. If I can combine the two, then that’s a perfect little world. Well – now [...]
An Order Experts take on CTIA 2010
The 2010 International CTIA Wireless show in Las Vegas was a fantastic networking event for Order Experts. It was full of surprises and major carrier announcements. As CTIA reports there are 285 million wireless connections and almost 5 billions text messages sent per day. That’s a lot of data and many of the clients we [...]
Rate Plan Analysis
Every six months or so I perform a Rate Plan Analysis (RPA) in order to find ways to help our clients save money on their invoices. Even with Sprint offering some of the most competitive plans out there for businesses, there is always a way to save a little extra cash. One of the ways [...]